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ForwardHealthcare Leadership: Prioritizing Patient Care in a Profit Based World
Target Audience
All pharmacists
Learning Objectives
At the completion of the activity viewers will be able to:
o Describe the evolution of clinical services in pharmacy and barriers to practice change implementation
o Discuss effective time management skills for pharmacists and the impact of it on patient safety and care
o Explain the importance of prioritization and delegation to improve quality of patient care and pharmacy effectiveness
o Summarize the difference between effective and ineffective delegation a pharmacist may institute into their pharmacy practice
o Outline practical tools pharmacists and pharmacy technicians can use to prioritize workload responsibilities and clinical or medication related problems
Shannon Pukl
A results-driven leader with over ten years in pharmacy practice and five years of multi-facility pharmacy management experience. Shannon operated profitable retail healthcare locations leading up to eighteen stores with thirty-four direct reports, a total team size exceeding 250 individuals, and annual revenue over $150M. Shannon is a cancer survivor who has been on both sides of the pharmacy counter and whose own personal journey launched a deeper passion for healthcare leadership. She graduated cum laude with her Doctorate in Pharmacy from Duquesne University and obtained her MBA from West Texas A&M University. Her operational experience, strong management skills, and commitment to developing top talent afforded her the opportunity to cultivate teams in diverse areas from rural Ohio to suburban Illinois before transitioning into entrepreneurship.
ACPE UAN # 0042-0000-23-032-L99-P
Available Credit
- 2.00 ACPE
The Arnold & Marie Schwartz College of Pharmacy and Health Sciences is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.