Pharmacist Feedback: Let us be heard!
At the completion of the activity viewers will be able to:
- State the importance behind pharmacist providing feedback to other healthcare professionals and how it correlates to patient safety
- Repeat studies on the pharmacist workforce and assess factors that contribute to pharmacist and pharmacy technician burnout
- Identify burnout trends among pharmacists, discuss implications of burnout on pharmacy practice, and analyze methods to address pharmacist and pharmacy technician burnout
- Identify the importance of giving feedback around patient safety and medication error prevention and define ineffective and effective methods of feedback that impact the motivation of the pharmacy team.
- Identify opportunities to provide feedback on preventing potential drug errors and minimizing burnout within the pharmacy department
A results-driven leader with over ten years in pharmacy practice and five years of multi-facility pharmacy management experience. Shannon operated profitable retail healthcare locations leading up to eighteen stores with thirty-four direct reports, a total team size exceeding 250 individuals, and annual revenue over $150M. Shannon is a cancer survivor who has been on both sides of the pharmacy counter and whose own personal journey launched a deeper passion for healthcare leadership. She graduated cum laude with her Doctorate in Pharmacy from Duquesne University and obtained her MBA from West Texas A&M University. Her operational experience, strong management skills, and commitment to developing top talent afforded her the opportunity to cultivate teams in diverse areas from rural Ohio to suburban Illinois before transitioning into entrepreneurship.
ACPE UAN #
- 2.00 ACPEThe Arnold & Marie Schwartz College of Pharmacy and Health Sciences is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.